Working at Sephora - Anonymous employee Sephora Employee Review

3.0
Dec 18, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My two years at Sephora were among the greatest two years of my retail experience. I was lucky enough to essentially begin working there as the store reopened, so I wasn't thrust into what could have been a catty environment (which it could sometimes be).

Cons

Gratis was awesome but, with this, being favoured by leadership and the store director can come in handy as the favourites do get the best of everything and first dibs.

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5.0
May 13, 2026
Recommend
CEO approval
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Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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