A great place to launch a career in cosmetics or retail sales. - Cast Member Sephora Employee Review

5.0
Apr 21, 2009
Recommend
CEO approval
Business outlook

Pros

Sephora truly is a fun environment to work in. You are surrounded by thousands of great products that you get to play with all day! There is relatively limited stress - no commission which allows true team work. And it is fast paced enough to make the days whiz on by. I meet and work with many really terrific clients. The fact that there are so many other cast members means that my schedule can be very flexible.

Cons

Oftentimes it seems that clients see me just as a "sales clerk." A client once said "you make minimum wage, right?" Which is not true at all. I consider myself a professional makeup artist with great skill. Sometimes you have to deal with silly and shallow women who seem oblivious to anything but themselves, but that is more the exception than the rule. The other downside is that it sometimes gets so busy and clients are pulling you in all different directions at once. You feel like a carcass being torn apart by wild dogs. But then again - its the busy-ness that is exciting.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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