Very customer service oriented - Skincare Consultant Sephora Employee Review

3.0
Sep 28, 2012
Recommend
CEO approval
Business outlook

Pros

Free products and trainings Flexible with requests offs

Cons

Raises are horrible even if you move up in position The hours vary and depend on the business making money Management in my location was never on the same page Too much gossiping and management played favorites with employees who did not perform

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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