A Wonderful place to work & it's all about attitude as well!! - Started: Cashier; Ended: Skin Care Consultant Sephora Employee Review

4.0
Sep 8, 2012
Recommend
CEO approval
Business outlook

Pros

Great work environment! Wonderful training on the company & the products carried there both when you are first hired and throughout. You get to sample many of the product lines! Great match on 401k if you do it Many opportunities to grow within the company I think the company takes good care of both their employees and guests for the most part.

Cons

Talents that work on the floor could be paid more Sometimes it may be hard to keep up morale in spite of some of the type of customers that would come in. (I think this largely depends on the location of the Sephora. The two that I worked at 1 had some more demanding customers because of the area in my belief that is where the "it's all about attitude..." part of my title of this review comes from) More service to the community maybe with projects or short programs for the area- I mean even something like informing folks on the importance of protecting your skin from the sun or hydrating, etc. For such a huge company there is a great chance to educate and reach out and just do something nice for the community. So a company that is not just concerned about numbers and looking good but bettering the world it is thriving in.

Explore other reviews about Sephora

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay flexible customer experience

Cons

Not enough hours to support me

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

See reviews by: Helpful|Rating|Date|All