Very sales-oriented, micro-managed work environment with favoritism. - Sales Associate Sephora Employee Review

1.0
Jul 25, 2011
Recommend
CEO approval
Business outlook

Pros

- Ability to try out new products - Free products (although it's takes several weeks before you receive any gratis, and some of it might be old, discontinued products) - Ability to wear a full face of heavy make up to work (if you're into that sort of thing)

Cons

- Micro-management (you are being watched by several managers at ALL times) - Having to wearing a headset and listen to managers tell you how much you need to sell every few minutes (i.e. "I need you to make $2,000 this hour!" "Okay guys, we have 10 minutes to sell $500 before the hour is over! HURRY!") - Difficulty getting approved for a 15 min. break while managers and senior employees are free to take cigarette breaks at their discretion - Favoritism - Sporadic hours

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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