Pros
Good training, decent management, employee discounts and the benefits are great if you can get full-time.
Cons
I helped open a store and I went from working 30-36 hours/week to 8-12 hours/week which really isn't enough to live off of. Only 25% of the work force is full time which is a tactic companies use so they're not on the hook for paying benefits. It feels sleazy. There's no uniform allowance which sucks because you need to invest approximately $100 in good shoes and another $100 into appropriate clothing for the job. That's a significant investment if you're only working a few hours a week. They pay minimum wage without performance-based raises, and their scheduled raises are a pittance. While this is a problem all across the service industry, they expect you to work exceptionally hard to 'go the extra mile'. As you get better at your job and bring more value to the company, your pay should scale accordingly. A near-worthless union. I felt very micromanaged there. Instead of treating me like an adult, I felt like my judgment and competency was ALWAYS being scrutinized. This is a weird one but at the cashier stations they have posture bars so you can lean back and rest for a second or two. I was told never to use them. Then why are they there?! I was often scheduled for 6 hour shifts which means I was legally entitled to 30 minutes of breaktime. They only issued me 15 on the break schedule. When I began insisting on taking the 30, I copped a lot of attitude from my supervisors, and made to feel like I wasn't being a team player because other employees were supposedly fine with only taking 15 minutes. Realistically, they were mostly kids who didn't know any better. Sorry, but when you're on your feet constantly regular breaks are essential to your physical well-being. While this job didn't suffer from the same sort of toxicity I've experienced in other workplaces, and are some of the best in the industry in terms of customer service and organization, they expect so much while giving little in return. I never really felt like I could be myself there, and even the basic pleasure of making friends with my coworkers felt like it was denied to me, since they expect you to be in 'work-mode' every second you're on the floor. It was a fun-free zone and I felt like I was diminished to merely being a money-making robotic entity.