Sanitation and safety issues, unrealistic expectations - Quality Clerk Safeway Employee Review

1.0
Oct 7, 2024
Recommend
CEO approval
Business outlook

Pros

The customers are friendly and helped my day get better

Cons

Food prep gloves were used for cleaning restrooms, instead of hospital gloves. No goggles worn when dumping glass. Bottling area and back stocking area is unclean, grimy and full of odor. Expectations were unrealistic and I got in trouble for not being up front getting carts (only 5 or 6 carts up front) when I had to fulfill my duties to tidy up the bathroom and mop the floors but was told by trainer that I was getting carried away and they told another associate. Mind you, this trainer wore soiled gloves while getting coffee and a separate time of eating while on the clock while they were supposed to be following me and training me more efficiently. I made it one day. Also the other quality clerk informed me that they've never cleaned the restroom and both associates were unclear what you used to clean the toilet with! What a let down.. Also the pay is very low and very low hours. This job did not meet my expectations whatsoever

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5.0
May 11, 2026
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Pros

job was near my location

Cons

non flexible, shift-based, and compressed hours.

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment and great co-workers. Being a floral clerk was hands down my favorite customer service job I've worked. Made some nice friends working there, and the stress of work was easily handled because of the friendly people.

Cons

Seniority was definitely a thing. I was expected to take shifts that the other people didn't want until someone newer came along, and then I had seniority over them. Upper management for the store was also the worst. They would take credit for our department's hard work and shift blame onto us for oversights or actions on their part. Once I got promoted to admin, I saw how little they cared about their employees. They would make passing comments and openly admit to giving certain employees who were "problem people" bad shifts or deny their requests for days off. I was in charge of making the schedule and would be told not to give certain people the days they wanted that week, even if they were within their availability, just to make things difficult for them. They also don't promote from within. I was asked to be the interim manager when our manager went on maternity leave. I stepped up and took on manager duties despite not getting a pay raise. When my manager decided she wanted to move stores, she was hoping I would be given the role permanently. Instead, they decided to bring in someone from another store, and I had to train her to be a floral manager at ours. They did eventually promote me to store admin, but my passion was working in floral. I agreed on the promotion as long as I could still work in the floral department, but they eventually phased me out of that role. Literally tricked me into taking a promotion and then falling back on the terms we agreed on.

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