It was good while it lasted. - Customer Service Representative Safeway Employee Review

When I went to work there the Safeway/Cerebrus merger was already in the works. After working in the call center for 11 months, they decided to "lay off" a large percentage of the people. Didn't have any warning. They just told a bunch of the call center staff that we were laid off after strictly coaching us to make the "merger" to sound like it was a terrific opportunity for shoppers and employees.