Love my co-workers and my boss but be careful... - Anonymous employee Ross Stores Employee Review

3.0
Mar 26, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Love my team and my boss. We support each other and always make it fun. Love the new CEO. He is a breath of fresh air and is focused on making us better. Diversity and Inclusion is a high point. Even though the Buying Office is mostly white and women, the company has continued to focus on including everyone and making us feel welcome.. The training is comprehensive. Ross provides valuable training in buying, negotiating, analysis, and time management. I really learned how to think like a merchant. There are career growth opportunities with a lot of internal promotions and career paths in Buying and Planning. Ross provides a great benefits package, including health coverage and 401k and bonuses.

Cons

There is no work-life balance. This results in long hours and significant stress, impacting time away from work. Could not even take time off for a funeral or a medical appointment without being scrutinized and questioned by HR. Pay is lagging. They promise promotions and pay increases but do not deliver even when they see your results. Management is all over the place, depending on your department. Very inconsistent from one team to another. There are a lot of micromanagers. High Expectations for everything, and they always focus on the negative. There is a culture of tearing down and criticism even when things go right or are successful.

Explore other reviews about Ross Stores

5.0
Mar 17, 2026
Recommend
CEO approval
Business outlook

Pros

Outstanding team. Great environment for collaborative work.

Cons

No cons to mention now!

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

It was a solid, easy first job and I learned a lot about working retail.

Cons

They gave us an "efficiency grade" each week based on how little idle time there was during the checkout process, but this meant that we had to take extra steps throughout the process to make sure we paused the checkout while removing hangers and hard tags, and this resulted in customers not being able to see their total while the screen was paused. This was back in 2022 but it was a very overkill and unnecessary system. The assistant managers would turn their walkie talkies off and I would miss breaks regularly while working the fitting room because I wasn't allowed to leave my post and I couldn't reach out to the assistant managers. The store was always disorganized.

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