employer cover photo
employer logo

Ok - Customer Service Representative ReAssure Employee Review

3.0
Jan 31, 2022
Recommend
CEO approval
Business outlook

Pros

Team environment Support network Friendly colleagues Pension Bonus and benefits Health cover

Cons

Angry / nasty customers Always on your back to hit sometimes un realistic targets Micro managing Every day is the same Not much progression

Explore other reviews about ReAssure

5.0
Oct 1, 2020
Recommend
CEO approval
Business outlook

Pros

good pay compared to other job roles

Cons

no parking next to office but plenty around town

avatar
ReAssure Response
5y
Thank you for your positive review. Unfortunately we have limited car parking space available. The fairest way to allocate spaces is on a length of service basis – we operate a waiting list to ensure spaces are allocated when available. In close proximity to our offices, you will find public car parking averaging at around £3 to £4 a day. There may be an option to purchase a discounted pass at these sites. Alternatively, our main offices in Telford and Hitchin are well served by national rail services with stations just a short walking distance away.
5.0
Mar 20, 2025
Recommend
CEO approval
Business outlook

Pros

Really good benefits and wfh and flexible

Cons

They did make us redundant but it happens

See reviews by: Helpful|Rating|Date|All