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      Call center agent (Banking Advisor) - Personal Banking Advisor RBC Employee Review

      3.0
      Jan 4, 2018
      Personal banking advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      inital salary and benefits not bad for call center.

      Cons

      sales targets are not realistic if you really care about the clients and not just pushing products. career growth is way to slow, with very very very little increments to your salary when you get promoted (as little as $500 a year) you can only get decent shifts at the call center if you work there for at least 10 years, no matter how good you are, monday to friday will only be given to the dinoussaurs

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      5.0
      Jun 9, 2026
      Senior technical systems analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Opportunities to work on enterprise-scale systems with modern tooling and automation initiatives. Excellent collaboration between infrastructure and incident management teams; vendor coordination is efficient. Competitive compensation and benefits package, including solid health coverage and retirement matching.

      Cons

      Workload spikes during major incidents can challenge work-life balance, especially when on-call.

      1.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Riverside around WTC is pretty nice

      Cons

      OMG the worst company I've ever been. There are a lot of small groups inside the department, and most of them are mean and rude.

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