A good place to learn and grow - Customer Service Representative RBC Employee Review

5.0
Sep 30, 2008
Recommend
CEO approval
Business outlook

Pros

Fair and balanced approach to learning, training and opportunity to grow. Fast paced and changing environment. Management is always sharing standings of your performance and bank performance. Reviews are given quarterly so you know how you management feels you are performing. Co-workers are good to work with. Mistakes are explained, so you understand the why of what went wrong and how to fix it. There is freedom to speak out if you do not agree without fear of reprisal. If you voluntarily contribute at least 10% of salary towards your pension, RBC will add 6% to your contribution.

Cons

The starting salary is extremely low for the basics of the job. The benefits package is employee paid and fairly expensive, you do not have option of opting out if you have no outside coverage. Getting time off for family things, such as dentist, doctors can be a hassle. Changes have been made to pension which is a voluntary contribution.

Explore other reviews about RBC

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to work on enterprise-scale systems with modern tooling and automation initiatives. Excellent collaboration between infrastructure and incident management teams; vendor coordination is efficient. Competitive compensation and benefits package, including solid health coverage and retirement matching.

Cons

Workload spikes during major incidents can challenge work-life balance, especially when on-call.

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Riverside around WTC is pretty nice

Cons

OMG the worst company I've ever been. There are a lot of small groups inside the department, and most of them are mean and rude.

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