3.0
Dec 27, 2014
Former employee, less than 1 year
Montreal, QC
Recommend
CEO approval
Business outlook
Pros
The training is pretty relaxed and very encouraging, it helps you to understand the products they want you to focus on. It did help me grow, provided a lot of knowledge in terms of banking products and customer service/sales. The hours are okay, 11-8, it's a bit frustrating at times finishing later in the evening then most people, but starting later has its benefits too.
Cons
At times it can be a bit broad and it needs to improve on the amount of time you actually practice, as the theory really didn't compare to the real thing. Also the managers are really friendly, but often in terms of actually helping in one on one situations, they handle it poorly.