Good for a stop gap or stepping stone to a build experience - Customer Service Advisor RAC Employee Review

3.0
Aug 16, 2025
Recommend
CEO approval
Business outlook

Pros

No weekends, supportive training staff and management, No sales.

Cons

typical call centre, minimum wage, usual call centre KPI

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RAC Response
10mo
Thank you for sharing your experience. We're pleased to hear you valued the supportive training, management, and work-life balance - we believe these are points that can set us apart from similar roles elsewhere. We know that call centre environments can present challenges and please be assured that we're committed to ongoing improvements to ensure our colleagues feel supported and engaged.

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5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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