good - Customer Service Specialist RAC Employee Review

4.0
Aug 6, 2025
Recommend
CEO approval
Business outlook

Pros

good teammates and good hours

Cons

gets busy n customers get annoyed, you get the wrong side of it as the call handler

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RAC Response
10mo
Thanks for your review. We're glad to hear you’re enjoying the team dynamic and working hours. We understand that dealing frustrated customers in busy periods can be tough sometimes and we really appreciate everything you do every day to keep our customers updated and calm. We want to reassure you, our mobile and roadside mechanics are a constantly growing and vital part of our operation, and we’re always looking at ways to strengthen resources on the road to better support both our colleagues and our customers.

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CEO approval
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Cons

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Pros

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Cons

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