Exciting, fun, important and a bit bonkers - Director of Contact Center Operations RAC Employee Review

5.0
Jan 30, 2024
Recommend
CEO approval
Business outlook

Pros

What we do here is important and helps people every day, minute after minute It's very action orientated with massive amounts of change and initiatives to make things better Culture is strong, positive and limited "politics" - unusually so at a senior level

Cons

It is very intense as a 24/7 operation

Explore other reviews about RAC

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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