Retentions and outbound - Customer Service Representative RAC Employee Review

3.0
Nov 22, 2023
Recommend
CEO approval
Business outlook

Pros

- ability to move around to different departments - can earn a bonus every month if targets are reached - free breakdown cover -onsite parking - friendly work environment

Cons

- targets can be hard to reach / they change often - lots of pressure to achieve the targets - very fast pace

Explore other reviews about RAC

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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