Unprofessional - Contact Center Agent RAC Employee Review

2.0
Jun 5, 2023
Recommend
CEO approval
Business outlook

Pros

Great and simple work, plenty of overtime opportunities and great benefits to working for the RAC. Very easy to ‘work your way up the ladder’

Cons

The management sometimes are not willing to give you the time of day. Will promise to have a conversation about a concern then never get back to you. Management are definitely not approachable. Except for BAC management

Explore other reviews about RAC

5.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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