Good training, fun people to work with, poor management - Customer Service Advisor RAC Employee Review

2.0
Jul 19, 2016
Recommend
CEO approval
Business outlook

Pros

I worked for the sales team and the training we received was brilliant, they made sure we knew what we were doing before going onto the phones. The people are great, a really close knit team and lots of get-togethers outside of work.

Cons

Continuously moving the goal post when it came to bonus structure, poor senior management communication and attitude towards staff below them.

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5.0
Nov 25, 2025
Recommend
CEO approval
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Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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