Great place - Cusromer Service Associate RAC Employee Review

4.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive, good pay, overtime always available

Cons

Unsociable hours and stats unfairly scored

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RAC Response
1mo
Thank you for your feedback and for recommending RAC. We’re pleased to hear you’ve found the team supportive, the pay competitive, and that overtime opportunities are available. We also recognise your comments around unsociable hours and performance stats. As a 24/7, demand‑led service for our members, working outside traditional hours is sometimes part of the role, and we aim to be transparent about this. Fairness is important to us, and feedback like yours helps us continue to review how performance measures are applied. Thanks again for sharing your experience and for the work you do to support our members.

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CEO approval
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Cons

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Pros

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Cons

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