The work is very stressful and not very rewarding. - Customer Service Specialist Questrade Employee Review

3.0
Aug 19, 2022
Recommend
CEO approval
Business outlook

Pros

The benefits are great and team members are lovely. You get to learn a lot about peoples investing habits and really understand the market from a unique perspective.

Cons

Stressful environment. Most of the time you’re sitting taking calls or chats 8 hours a day. If you end up being a call agent your work is significantly more stressful as people like to call in about tougher questions. The management knows many will quit and don’t care about make your work any more tolerable.

avatar
Questrade Response
3y
Thank you for taking the time to share your experience with us. It is great to hear that you enjoyed the benefits, your team members and the various learning opportunities. We are always looking to continuously improve and build an environment where our people can succeed and grow with us. Providing our client-facing team with the tools they need to create a positive experience with rewarding opportunities for our talented people is very important to us. We are sorry to hear that this did not reflect in your experience and we will be sure to share your feedback internally.

Explore other reviews about Questrade

5.0
Jan 12, 2024
Recommend
CEO approval
Business outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
avatar
Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
Aug 21, 2025
Recommend
CEO approval
Business outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

See reviews by: Helpful|Rating|Date|All