Customer Service Assistant (Weekend) - Anonymous employee Primark Employee Review

3.0
Feb 11, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Meet lots of new people and make new friends which makes the job somewhat enjoyable There is usually plenty of opportunity for overtime Hourly pay is usually better than most other stores

Cons

They rarely give out full time contracts even during the week so if you cannot get overtime you are stuck with little hours Managers like to play favourites Sometimes feels as if you are all being treated like school children Managers expect your life to revolve around work - if you have a day off sick or say no to overtime they make a big deal out of it

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5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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