Great experiences - Retail Assistant Primark Employee Review

5.0
Dec 11, 2015
Recommend
CEO approval
Business outlook

Pros

Being my first retail job, it has been the best experience of my life to learn about the retail industry and gain valuable experience for further prospects. My colleagues are the best thing going at Primark, we all feel like a family - even with the supervisors. Maybe it's just our store/floor but there is not one bad supervisor or manager. Pay is decent considering - however, out of London it might be too low in my opinion. But our store is Greater London so it's quite good. And also we get annual review of the hourly rate, which usually always goes up every year. Hours are great if you're looking for strictly part-time. 4 hours a day shifts if you wanted no overtime. Lots of overtime available, so even if you're part-time (20 hours contract) you have to chance to work 30 hours to even 39 hours sometimes. Breaks are really generous but sadly unpaid.

Cons

- Stockroom management and space is poor. - Over buying stock causes stress when you have to put stock out and try and display as much as possible. - Pressure to take on extra hours when you're not available - Disheartening treatment if you call in sick or be absent for a whole day or more. - Difficult to get a problem resolved, if the issue requires management to resolve it - as they are always too busy to remember the issue.

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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