LOL think again - Anonymous employee Primark Employee Review

2.0
Oct 6, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cute clothing, does everything to try and help the customers, great employee lounge

Cons

Aside from the poor communication amongst the managers, the coaches (employees from other countries with experience at international stores helping to open the store since they're brand new) clash way too much and want everything done their way. The store itself gets messy after 11am everyday for two reasons, the customers (obviously) but from them also pulling people from different departments to do put backs in an unfamiliar department and from being gone so long to do them and no coverage on the floors. They hire EVERYONE without explaining that rachetness is not allowed in the workplace, which means 85% are rude and ratchet and have attitudes. The people who do schedules don't like to help people when they request a schedule change because they cannot do the original times due to school or even another job for some and they refuse to help with change. Instead they say you can pick up a 4 hour shift....that's great, but that means I don't get a half hour break and I'm also short 4 and a half hours. Cool. There are no security tags on clothing as well, so majority of the items are stolen. The other ones get returned because of the poor quality and cheap material (shopping tip, keep ALL receipts). Very tedious job.

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5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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