Great employer for 4 years - Retail Assistant - Customer Service Desk Primark Employee Review

5.0
Apr 24, 2015
Recommend
CEO approval
Business outlook

Pros

Management and supervisors easy to get along with, and make work enjoyable. Good options for progression if wanted Store Manager treats store team like her family, and genuinely cares about staff lives outside of work Hard work is always acknowledged and appreciated by supervisors

Cons

Colleagues can become competitive and troublesome over time Supervisors appear overworked, and often have huge responsibilities when managers are off Customer Services can become frustrating when management overule non return policies!

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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