Pros
I meet fascinating people every day, I love my coworkers, I work in a place filled with beautiful product, and I get a 40% discount at all Williams Sonoma brand stores.
Cons
I am a Design Studio Specialist, and the demand for in-home design consultations is laughable. All day long we are preached "in-homes, in-homes, in-homes," but when we actually go on them managers treat us as an inconvenience (poor sales floor coverage), and press us to close sales that day (obviously, they don't understand how designing someone's home works). Sometimes consultations are worth the trip for a $10,000-$20,000 ordeal, but why do I even care, because I don't get anything for my efforts except personal satisfaction! I had a higher SPH when I wasn't doing so many in-homes. Being out of the store kills my sales per hour, and puts an ungodly amount of miles and wear and tear on my car. Management is a pathetic puppet that drinks the corporate Kool-Aid and stresses out and bullies associates to meet in-home, credit card, and customer email capture goals. The pressure is unfounded, as there is no individual incentive to meet goals, such as a livable wage, commission, or bonuses.