Service Department Declining in Technicians and Quality. - Customer Service Technician Pitney Bowes Employee Review

2.0
Apr 2, 2015
Recommend
CEO approval
Business outlook

Pros

Good benefits, fair travel reimbursements.

Cons

Performance is based on unachievable goals. lots of dishonesty, you'll never get truth in performance when managers are given bonuses for manipulating numbers. Also absolute horrible customer call and dispatch system.

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5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and culture, wonderful people.

Cons

Limited opportunities for advancement and development.

3.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, new management, challenging

Cons

Annual right sizing, raises, bonuses

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