1.0
Aug 23, 2023
Current employee, more than 1 year
Salt Lake City, UT
Recommend
CEO approval
Business outlook
Pros
My manager was incredibly attentive to my needs and supported me with a flexible schedule and PTO when I desperately needed it.
Cons
Where to begin? Pillpack was great until Amazon acquired the company. HR did not care about employees and were a nightmare to work with. There was more focus on policy than realistic expectations for employees. Which is considerate because the pay was not adequate for the workload or productivity expectations. All jobs require productivity. Pillpack requires you to CONSTANTLY work. Customers were verbally abusive and while the company says they have a policy against it, they're very tolerant which allows customers to be mean and get away with it. I endured a lot of emotional abuse that required therapy.