Does PillPack pay their employees well?

According to anonymously submitted Glassdoor reviews, PillPack employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at PillPack. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at PillPack?

32% of PillPack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PillPack 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PillPack?

Certified Pharmacy Technician (14) , Customer Service Representative (10) , Pharmacy Technician (10) , Pharmacy Technician CPhT (5) , Customer Service Representative (CSR) (4) , Billing Specialist (3) , Data Entry Technician (3) , Quality Assurance (3) , Area Manager (2) , Certified Pharmacy Technician (CPhT) (2) , Certified Senior Pharmacy Technician (2) , Customer Care Representative (2) , Pharmacy Intern (2) , Registered Pharmacy Technician (2) , Sales Associate (2)

What are the pros of working at PillPack according to real employee reviews?

"Benefits are great!" ((in 12 reviews)); "decent pay and pto to start out" ((in 10 reviews)); "Easy training" ((in 6 reviews)); "Flexible scheduling allows for school" ((in 3 reviews)); "Good people, great connections so far" ((in 3 reviews))

What are the cons of working at PillPack according to real employee reviews?

"Could have better communication about changes, working from home in general is isolating." ((in 5 reviews)); "Poor management" ((in 4 reviews)); "Don't forget the one time they said we would get raises and then said sorry my bad we're wrong... no raise for the entire CSR team." ((in 2 reviews))

What are employees saying about PillPack redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PillPack redundancy and their outlook for job security at PillPack in 2026.

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PillPack

PillPack Reviews

2.9

32% would recommend to a friend

(115 total reviews)

Timothy Parker

45% approve of CEO

27% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Culture and values

PillPack has an employee rating of 2.9 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PillPack employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

115 reviews

4.0

Feb 5, 2026

Good company

Staff pharmacist

Recommend

CEO approval

Business outlook

Pros

Good company, great coworkers, very nice facility.

Cons

High metrics, sometimes a bit impersonal, complex computer system.

3.0

Jan 28, 2026

Customer Service

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

They offer flexible schedules, the job itself isn’t hard easy to navigate webpages used for the job.

Cons

Hard to grow and get a pay increase.

1.0

Jan 27, 2026

Avoid the terror

Staff pharamcist

Recommend

CEO approval

Business outlook

Pros

Pay decent, good health coverage

Cons

The management is hostile and plays favorites all the time. Expect to be falsely accused of something on a daily basis. They won't approve the leave you earned. Very abusive conditions. The floor is unsafe and violates state regulations so be very careful. You get no respect or commendation when you do your job well. The floor leads call people names and yell at them daily. If you want to be referred to as "honey" and never get time off, this is for you. One of the pharmacists actually killed herself here. That's how sad it is.

Viewing 1 - 3 of 115 Reviews

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