Fast paced and customer friendly - Pet Stylist PetSmart Employee Review

4.0
Nov 21, 2017
Recommend
CEO approval
Business outlook

Pros

Exciting and equally challenging job. Really pushes you physically and mentally. Fast past and never a dull moment.

Cons

Not enough compensation for all the hard work, especially for the position being commission based. Would be nice to have bonuses for achievements in sales or marketing goals that have been met.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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