Good job - Lead Cashier PetSmart Employee Review

5.0
Oct 2, 2017
Recommend
CEO approval
Business outlook

Pros

Interaction with the dogs is the best part. Most customers are friendly and we get to know them. Fun co-workers.

Cons

Cut hours, not enough time to complete your tasks. The new stock room rules take too much time. Email capture threats are annoying.

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Cons

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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