12 years of experience - Anonymous employee PayPal Employee Review

2.0
Mar 11, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am forever thankful for the professional learning, knowledge, growth, and opportunities that PayPal provided me during my time there. By maintaining an open mind and accepting new roles or interim positions, one can experience limitless personal growth. Towards the end of my tenure, I was fortunate to have supportive leaders, as good leaders play a vital role in guiding your development journey.

Cons

The company is rife with nepotism and ineffective leadership. Some leaders show favoritism by hiring only their preferred individuals, overlooking merit and qualifications. On the other hand, some leaders are lazy, lacking accountability and failing to take responsibility for their underperforming teams. Ultimately, the company's performance is judged by its frequent layoffs. Instead of empowering capable leaders to mentor employees, the company resorts to layoffs, resulting in the dismissal of highly skilled and valuable staff members.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

1
See reviews by: Helpful|Rating|Date|All