I like it here 😊 - Customer Solutions Agent PayPal Employee Review

5.0
Sep 10, 2015
Recommend
CEO approval
Business outlook

Pros

Work with a great bunch of people Gym Vhi They do try to give staff good work life balance

Cons

Being measured on surveys is a pot luck way of measuring you,your bonus depends on some customer's humour on the day or tech glitches or someone not liking our policies

Explore other reviews about PayPal

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment; Opportunities for learning and growth

Cons

Fast-paced environment may be stressful

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

See reviews by: Helpful|Rating|Date|All