Watch Out - New Member Agent PayPal Employee Review

1.0
May 24, 2015
Recommend
CEO approval
Business outlook

Pros

Decent health benefits and you will meet a lot of good people there.

Cons

They have a horrible habit of adding unnecessary stress on their employees. As an example they constantly change the lay out of the profiles and they never alert their customer service reps that the change is coming. So while the reps are busy trying to figure out the new layout and assist the customer at the same time. Higher management criticized us for having a longer handle time. Higher management constantly lies to cover up their mistakes, employees are so stressed out that they need to file for FMLA leave with their doctor and not to mention the many enemies this company has. I am so happy I no longer work there. Look elsewhere job seekers.

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5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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