Great culture, but terrible senior leadership - Operations PayPal Employee Review

2.0
May 11, 2022
Recommend
CEO approval
Business outlook

Pros

I was part of the overall operations organization structure, but will not specify the department. However, we had geeat culture there and that department was extremely helpful to the entire org. And was very friendly. The benefits of unlimited vacation really were unlimited vacation and one must take advantage appropriately. Benefits were great too

Cons

The biggest problem is SALES. I've never worked in a more stressful environment than PayPal for this very reason. I literally had anxiety induced due to the way the sales department is allowed to throw their weight around. I never brought this anxiety issue up, but that is why I left. PayPal, you need to get a massive grip of your sales team, we all need to make momey, but you cannot only focus on making the Sales team the only priority when there are many departments that are working extremely hard as well. Senior leadership is cold and they're distanced. They don't really listen to employees, and have a very corporate structure that just doesn't work in this day and age. Free breakfast, lunch, and dinner was initially provided and was then taken away. Although that's just a perk, it doesn't sit right when perks are taken away and none added.

Explore other reviews about PayPal

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Lot of opportunities to learn

Cons

Company is in transition mode

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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