Run away from this employer - Director, Marketing PayPal Employee Review

2.0
Mar 19, 2021
Recommend
CEO approval
Business outlook

Pros

Above average total compensation packages

Cons

Constant reorgs. I experienced 4 org changes and 6 different leaders in less than 2 years. Each one demanding a new plan and new strategy to be developed in the first weeks they took over. Everything is a priority and there is no resourcing to match. You take a job here, it's your 24hr a day 7 day a week commitment because "it's a rocket ship". 7am calls with EMEA, 9pm calls with Asia - it's normal to have 14hour days three or four days a week. It's a rocket ship for those with millions in stock, not the lower level employees who do the work. it's just a grind with no end in sight. You get one big project done, and there are three more you are behind on that you get called on the carpet for because that leader is upset his/her project wasn't the first one you did. Management runs from one fire to the next. It's all about greasing the squeaky wheels. And the politics are sooooo deep here it's crazy. There is very little thought to longevity of employees, outwardly the CEO talks about the importance of employees, but internally he is driving programs and demanding outcomes that can't be met by the organization staffing levels. So he is stressing out every department, bursting capacity limits, and demanding more and more every week to satisfy the thirst of investors and drive the stock price up.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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