Not enough perks-High Turnover-Culture Caters to a specific non-American Culture - Anonymous employee PayPal Employee Review

2.0
May 8, 2014
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Informal like college, good work life balance-can work from home, turtle pond, ability to work anywhere on campus, Open minded managers, I have an intelligent team

Cons

Food is not free and rather expensive (i.e. $9 salads and/or sandwiches) should be subsidized, 65% of population is Indian, coffee machines always out of order, bathrooms are dirty (i.e. automatic toilets and sinks don't work), most company events serve only Indian food, small gym, communication is bad (i.e. no one is accountable and teams make up their own rules on how to do things) High turnover due to constant restructuring, onsite carwash is $24 and they do a bad job, medical doesn’t pay 100%, shuttles only pick you up in SF or SJ no where else in the bay area, If you are not from another country besides the US you are screwed (they hire their own), free fruit is gone within minutes of delivery due to hoarding from certain people from differing cultures (they act like they are starving), not staying competitive with Google perks.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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