Not the job presented in interviews, a big disappointment overall - Senior Architect PayPal Employee Review

3.0
Apr 20, 2014
Recommend
CEO approval
Business outlook

Pros

Competitive pay, excellent benefits, decent campus and company cafeteria, flexible hours, and marquee brand.

Cons

Hierarchical culture, insular silos, and disconnects between management rhetoric and actions. Frequent re-orgs; some with layoffs. Limited opportunities for professional growth and advancement. Training and conferences are treated as perks for a select few instead of as a necessary investment in employees. Some buildings are crowded; personal workspace and parking are limited. PayPal uses a highly politicized “stacked ranking” system for biannual performance ratings, forcing a fixed percentage of staff into Performance Improvement Plans (PIPs) regardless of their actual performance. New employees are generally not considered eligible for “meets expectations” ratings at their initial six month review. Because it is used to allocate the annual bonus pool for technical staff, the ranking system creates perverse workplace incentives. (Think: “Game of Thrones”.) Senior managers make the final ranking decisions in a closed meeting. Visibility and perception are heavily weighted. Some allege favoritism. It is not uncommon for the rating assigned by your immediate manager to be reduced by at least one level. There are many disgruntled employees at PayPal. The cynicism and negativity can be overwhelming at times.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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