The only reason to work here is for the healthcare - Anonymous employee PayPal Employee Review

2.0
Mar 27, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Healthcare, stock opportunities, 401k plan, build skillet for resume purposes

Cons

Negative toxic place to work. Unless you are Management or higher don't bother. Internal hiring process is pathetic. Management constantly shifting due to misrepresented talent. If you just want to be another replaceable piece of the robot, then this place is perfect for you! They will switch you out tomorrow without blinking an eye, regardless of your talent or time put into the company. Greedy. Saddens me to write this. 6 years ago PayPal flowed through my blood. Now they have become just another greedy organization. Ps. no I was not fired. Even if the company makes billions of dollars in revenue, don't expect any Christmas bonus. You took too long providing their customers, who made their company all that money, excellent customer service and you are punished in return for taking the extra minute by receiving zero bonus. Isn't that ironic? I had the opportunity to work in 3 different departments and found it is a common trend throughout.

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5.0
Jun 17, 2026
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CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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