Overall pretty great - Anonymous employee PayPal Employee Review

4.0
Feb 11, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Salaries, Stock and benefits and great opportunities. You get to work with some bright people and take pride in working for a highly recognized brand.

Cons

They hire ineffective engineers and architects in at pay grade 26-28 (director level is 28)..meanwhile very senior level folks who are highly effective, influential and critical to the businesses success are still struggling to get promoted to these pay grades simply because they started low and it takes a long time to get promoted. Common answer is, even though your a rock star you just got promoted so even though you should be XX rank, you are going to have to wait another year (focal) to get promoted. Future promises like these don't happen because chances are the person who was your boss wont be in 3-6 months after the next re-org. They tend to happen every 3-6 months for the last 10 years.

Explore other reviews about PayPal

5.0
Mar 4, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment; Opportunities for learning and growth

Cons

Fast-paced environment may be stressful

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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