Good company with really bad managers - Merchant Tech Support PayPal Employee Review

3.0
Feb 26, 2020
Recommend
CEO approval
Business outlook

Pros

Good compensation, benefits and work-life balance. Good culture on some teams. Generous stock plans for employees. You will learn a lot.

Cons

Middle managers are clueless and lack experience in their teams’ core areas. Toxic work environments are rampant. My manager doesn’t know what I am doing on a day-to-day basis, and forgets the projects I’m working on constantly. He seems more interested in talking about the stock price than anything else.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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