Excellent opportunities to learn and innovate - Manager PayPal Employee Review

5.0
Nov 15, 2012
Recommend
CEO approval
Business outlook

Pros

Innovation. The company encourages it and if you have an idea, you can work it. This is a rare opportunity to be part of something great and make a difference at an individual level. The work-life balance is great. There are wonderful, smart and driven people to collaborate with. It brings out the best in me as I'm surrounded by top talent.

Cons

The company is at an inflection point. It's experiencing tremendous growth, but knows its competitors, who are small and nimble, are gaining ground. It knows it needs to change, but it's not quite sure how to change its own culture. We have a goal, but the roadmap on how to achieve the goal is unclear. Roles and responsibilities are unclear. Multiple teams solving the same problem in different ways without communicating. It's not crazy here, just feels like the first 30 seconds of Iron Chef. We're going to produce something amazing, if we can just find the salt.

Explore other reviews about PayPal

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good company to work for, good work life balance

Cons

They should have more developers than other titles.

2.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

Cons

While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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