Not one of my better employment experiences - Limitations Agent PayPal Employee Review

2.0
Aug 8, 2017
Recommend
CEO approval
Business outlook

Pros

Great managers (I had one that to this day is one of my best managers to date!) Caring teammates Quality feedback Team-like atmosphere Sabbaticals

Cons

Not dedicated to quality customer service Limited advancement potential Exceptionally stressful Customers would call in multiple times and get different answers -- bad for them; bad for PayPal Open on holidays which meant very little business Too regimented Odd privacy rules (I've worked at multiple financial institutions and this was by far the oddest set of rules) No dedicated employee number to service our own accounts Poor training

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5.0
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Pros

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Cons

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2.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great people but that may be team dependent.

Cons

Culture is very team dependent. Slow to build things but that's probably to downside to corporate... it all depends on the team that you're on

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