Pros
Good medical and dental and vision insurance Free coffee I like most of my coworkers I like my current team lead
Cons
On the same day the CEO announces a purchase of millions of another company, we get a 2% raise on an already low starting wage. Take care of your long term employees Stop the high school clicks that team leads hang out with so they get what they want and get covered for mess ups that the rest of us would be fired or wrote up for Dan schulman sends out too many political emails. He should worry more about paying people more so they are happy to come to work and be screamed at all day and stop trying to convince everyone to follow his beliefs. What is he trying to be...a cult leader? Programming is terrible. There are constant bugs and system issues. Customers are mad at paypal and take it out on the agent with a survey and then its not appealable. Customers are allowed to talk to agents any way they want. They use foul language and instead of allowing the agent to be "empowered" by disconnecting the call they have to take the abuse. TRY SUPPORTING YOUR EMPLOYEES DAN SCHULMAN. You might not have so many bad reviews from the people that help line your pocket