I've worked at PayPal for 7 years and have really enjoyed it. I've grown and developed so much during my career there. - Risk Team Leader PayPal Employee Review
The location, the people, the culture, the diversity, the fun, the shared goal of trying make payments easy and accessible to all.
Cons
The salary. The yearly reviews are very small even if you get 5/5, such as 2% if you reached top of pay grade which is very unfair. Also if you get promotion it's about the promotion and asking for more money is taboo and frowned on.
PayPal Response
9y
Firstly, thank you for your continued dedication and service at Paypal. I am thrilled to hear that you enjoy working at Paypal because of our employees, culture, fun, diversity and shared goal. Your feedback and suggestions are really appreciated. We actively seek out opportunities to recognize and reward our employees in many ways including salary. We aim to be very competitive in each of the markets we operate in and continue to differentiate ourselves with a very competitive salary and comprehensive benefits package. We continuously look at our top talent and provide career, development and promotional opportunities. The quarterly ‘Reward and Recognition’ ceremonies are also a way for us to say thank you for all the hard work and dedication from our employees who make a difference to our customers every day. Following the recent employee engagement survey we have the ‘Impact - we are listening’ initiative in place in EMEA. I would suggest you provide your on-going feedback to the working group - it will make a difference. Thank you again for your feedback and wanting to make a difference for all employees.
Explore other reviews about PayPal
5.0
May 15, 2026
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Good company to work for, good work life balance
Cons
They should have more developers than other titles.
PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.
Cons
While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly.
The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.