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      PayPal

      Engaged employer

      PayPal reviews

      Venmo Support Rep - Customer Support Representative PayPal Employee Review

      2.0
      Sep 24, 2016
      Customer support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food. Bout it.

      Cons

      Horrible management. Very unprofessional and very ignorant. They try to develop some culture that is dying and all the senior reps either don't care about the quality of their work anymore or just don't respect management.

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      5.0
      Jun 17, 2026
      Sr. account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and interesting merchants

      Cons

      The stock price limits upside

      2.0
      Jun 26, 2026
      Product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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