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      PayPal

      Engaged employer

      PayPal reviews

      nice people, nice paycheck, waste of life energy - Product Manager PayPal Employee Review

      3.0
      Aug 1, 2016
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most of the people are very nice. Tends to pay higher salaries in locations other than San Jose, so they attract some very good talent at the remote offices. Mostly stable employment until there is a regime change and someone decides to move an entire group to another city. Very slow pace on actual deliverables so work/life balance is pretty good.

      Cons

      Top talent in San Jose is working at Google, Facebook or a hot startup, so PayPal gets mostly B players who hire C players. "Speaking truth to power" is not appreciated by B and C players in management, but it can be fun if you have no career expectations. The number 1 goal is to keep the site up, which means that innovation is not encouraged. Only broken things get fixed. PayPal has a strong affirmative action promotion policy which effectively means that white males should look elsewhere. PayPal decided that they needed to get into offline payments. While they were trying to integrate into Home Depot, they lost their core business to many new players. PayPal was a monopoly that failed to achieve its true potential, and is now in a long slow decline. Too many meetings. There are too many managers at PayPal for the actual progress made on anything, so they fill the time with meetings.

      avatar
      PayPal Response
      9y
      I appreciate you taking the time to provide such a comprehensive review of your experience at PayPal. We have great talent in all of our offices, and attracting and retaining top talent in the most competitive markets like San Jose, is a huge focus. We strive to attract people who connect to our mission and vision to democratize payments for all people, not just the affluent. We offer an employee value proposition that is unique and a culture that is our own. Open, honest and direct communication is a core part of our culture. We recently completed our first employee survey as an independent company. The feedback is helping us to address areas where we need to improve. The independent PayPal has definitely gotten it’s mojo back!

      Explore other reviews about PayPal

      5.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      2.0
      Apr 13, 2026
      Director of business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      PayPal has a lot of potential. It has two very strong brands in PayPal and Venmo with significant awareness and user bases that other companies envy. There are pockets of teams that are really pushing the envelop to reimagine what PayPal and Venmo could be—especially the Venmo team—and to move with speed given the company must stay focused and not waste time with Apple Pay, Shop Pay, and so many other competitors nipping at PayPal's heels and aggressively taking market share.

      Cons

      While some teams are pushing to self-disrupt and are moving fast, too many teams—and I'd argue the majority of the company–are living off of PayPal's laurels from the late 2010s through the pandemic. The culture and mindset have to change for the company to remain competitive. Otherwise, they are the Titanic and they're sinking slowly. The former CEO who only last 2 years tried diversifying the company's revenue, planning for the future. But the board and its former chairman (now new CEO) felt he wasn't moving fast enough to stabilize and marketshare. Instead, the board hired the former chairman who made computers and printers at HP—another sinking ship—to lead the oldest fintech company. The loss of confidence in the leadership team and the strategy are only accelerating.

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