No Tuition Reimbursement
Both Pros and Cons with training agents remotely
Expect to perform tasks outside of your job description
No additional pay or compensation for additional tasks
Annual Salary and Bonus increases are very minimal
Bonus is based partly on company performance regardless of employee performance
Constant changes to processes and the need to adapt or stay behind
Expect management to contact you outside of business hours
Constant reorganizations
This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.