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One Medical

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Greedy Public Company, Great People at Minimum Pay - Operations Manager One Medical Employee Review

3.0
Apr 25, 2023
Recommend
CEO approval
Business outlook

Pros

The people on the office manager position and below are the kindest people you will ever meet. Tons of employees with big hearts getting by on the low end of middle class wages doing work that is the backbone of so many peoples healthcare.

Cons

One medical cycles through employees line classic cogs in a wheel. Employee turnover causes mistakes in people’s healthcare and high bills that don’t have a billing team staffed to support it all. But that ends up working in their favor, just ask mnet.

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One Medical Response
3y
Thank you for your feedback. Retention of our field team members (and all team members) is a priority for me for the reasons you mention - so we can deliver a great patient and team member experience. We also study the market regularly to ensure we are offering a competitive compensation package. If you have any questions about this, I encourage you to talk to your District Manager. Trent Green Chief Operations Officer

Explore other reviews about One Medical

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great benefits, tons of on the job learning

Cons

I enjoy working at company

3.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are really good, free One Medical membership, can see any provider outside your office for free. Colleagues at your office are bound to be really nice.

Cons

Absolutely a culture of "passing the buck"- a question of relative simplicity may have to go through three levels of management before you get an answer (if you get an answer). Corporate keeps changing their mind on what your actual duties are. The pendulum will swing really far in one direction, and you'll have to scramble to meet those expectations, and then six months later it will swing wildly in the other direction and things you were told are "mandatory" are now met with "why on Earth are you doing that?" Zero communication between corporate and field team admin- corporate keeps giving new random standard work practices that make no sense and then getting mad when field teams say as much. Company "does not believe in merit-based raises for admin."

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