Hard work gets recognition gets rewards gets investigations - Cust Exp Supv Logistics Man Cust Ser Man FES Associate Old Navy Employee Review

4.0
Mar 28, 2011
Recommend
CEO approval
Business outlook

Pros

Focus of praising and rewarding the hourly associates for an good well done with multiple tools like prizes, certificates and store leadership roles. The sense of family Old Navy creates in every store with numerous events held throughout the year, such as over-nighters, inventories, Halloween/Xmas season store changers. Corporates ability to get the job done in a time frame of which they promised.

Cons

Old Navy's ability to put everything under a microscope. Any type of success from individual stores requires investigations. LP ability to always focus internally for every issue.

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5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Consistent morning schedule, and great work environment.

Cons

Long days (9hrs) for managers.

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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